Beer and Kombucha Shift Instructions

Thank you for volunteering at distribution, it’s volunteers like you that make the CSA possible.

Our beer and kombucha shares are offered by Bridge and Tunnel Brewery, brewed with love right here in Queens! In general, they provide a really informative handout about this month’s shares that they deliver with the growlers. Read it over so you can talk to the members about what they are receiving, and encourage them to take one home- B&T isn’t just providing delicious, local beer, but they really want us to understand their process. They are run by a husband and a wife in Ridgewood, and we love working with them!

We have 15 beer and 2 kombucha share members, and each member should receive the same amount of growlers. Most often, there will be a few boxes, usually of two kinds of beer and one kind of kombucha- each bottle cap is labeled 1, 2 or K, and each share receives 2 bottles, 1 of each kind of beer and/or 2 kombucha.

Your most important job is to make sure that each shareholder receives a fair share. If there is a deviation from the norm, there will be specific instructions on the sign in sheet and/or the Site or Special Products Coordinator will brief you.

4:30 – When you arrive, there will be a few boxes of growlers. The sign-in sheet can be found on the table near the boxes and will have specific instructions on the share count, and how it should be distributed. There will also be a section where you can add the number of bottles returned, if any, by the members.

Ask the site coordinator if there is anything new or exciting happening with the CSA, or if there is anything you need to know.

Count the growlers marked 1, then count the growlers marked 2, and then count the kombucha growlers. Make a note of how many there are of each kind. The sign in sheet will inform you of how many growlers each shareholder should receive. Set up your station so you can easily grab things, but try to make it so the product stays cold and try to discourage people from grabbing the bottles on their own.

5:00 – As people arrive, make sure that they do not get their own growlers. Get their name, gather the specific growlers for that month’s share, and hand it to them. Mark off their names on the sign-in sheet and make sure you’re giving them the correct items.

If people have growlers to return, make a note in the bottle return column on the sign-in sheet. Tell them how many they have returned to-date.

If a special circumstance comes up, write it down in the notes section on the sign-in sheet. Don’t let people rush you. If things are slow, you can tidy up the distribution site or give other volunteers a hand.

6:00 – 6:15 – Let the next volunteer shift know if the Site or Special Products Coordinator had any special instructions for today, if you had any issues with distribution, and make sure they have the instruction sheet. If issues, concerns or questions arise, call the Special Products Coordinator.

6:15 Thanks for being here to close out the evening. We really couldn’t do this without volunteers like you. Once you are settled in and have read the instructions, count the growlers and make a note of how many there are. If there is a discrepancy, contact the Special Product Coordinator.

As people arrive, make sure that they do not get their own growlers. Get their name, gather the specific growlers for that month’s share, and hand it to them. Mark off their names on the sign-in sheet and make sure you’re giving them the correct items.

If people have growlers to return, make a note in the bottle return column on the sign-in sheet. Tell them how many they have returned to-date.

If a special circumstance comes up, write it down in the notes section on the sign-in sheet. Don’t let people rush you. If things are slow, you can tidy up the distribution site or give other volunteers a hand.

7:00 – Call the people who haven’t picked up their growlers and remind them that they have until 8pm to pick them up.

If you have free time, you can help the others begin to close down.

8:00 – Leftover product is consolidated into one box and generous people offer to take it home for the members who did not make it. If the members do not link with those generous people, the generous people can keep the beer and/or kombucha.

Make a note on the sign-in sheet about leftover product and put it into the accordion folder in the official CSA bag.

If there is a major problem, call the special products coordinator. The number is on the top of the pickup list. Thank you for volunteering! We couldn’t do it without you!

Community Supported Agriculture in the 11104